Patient Care Coordinator
Guardian Dentistry Partners · Durham, NC · 2 mo ago
HealthcareFull-time
Primary Job Responsibilities
- Answer phones, address or redirect to the correct team member as appropriate
- Patient check in/check out
- Schedule appointments to optimize efficiency and patient experience
- Verify insurance for new patients and new insurance for existing patients in advance
- Check new patient appointments for the coming week, add insurance information to patient record, and verify the insurance benefits
- Review treatment plans with patients with the guidance of the doctor and/or dental assistant. Help them to understand sequence of procedures and timing of payments
- Auxiliary with application for third-party financing if patient wishes
- File claims
- Answer questions from patients about their insurance or claims
Qualifications
- 2+ years dental experience preferred
- Outstanding professionalism, high moral standards, and a self-motivated work ethic
- Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
- Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits
- Competitive Hourly Rate
- Paid Vacation & Paid Holidays
- 401k Program: with matching contributions
- Benefits: Competitive health, dental, and vision plan
- Life Insurance and Disability Insurance