Patient Care Coordinator

About the role

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. The office is fast-paced and requires multitasking.

Responsibilities

• Complete daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit insurance claims with proper attachments and narratives
• Follow-up with unscheduled recare/treatment appointments
• Manage the phones and schedule patients for the Doctor(s) and Hygienist

Requirements

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with co-workers and patients
• Driven personality to strive to be the best in your profession and provide the best care for our patients

Benefits

• Guaranteed hourly rate
• Paid vacation & paid holidays
• 401k program with matching contributions
• Competitive health, dental, and vision plan (offered at 30 hours or more)
• Life insurance and disability insurance
• Flexible schedules

FLSA Status: Non-Exempt