Patient Care Coordinator

About the role

BluePearl Pet Hospital is seeking an experienced Patient Care Coordinator to join their state-of-the-art emergency and specialty hospital in Reno, NV.

Responsibilities

• Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times
• Coordinate patient flow between multiple specialties
• Manage Cornerstone hospital census
• Facilitate discharge appointments for all services
• Perform patient discharges in coordination with the technical team
• Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges
• Check ER doctor message bin and triage messages for doctors; facilitate solutions for clients
• Receive and address patient care telephone calls from the general public
• Call previous day's ER clients for follow-up feedback for both locations

Requirements

Are you committed and passionate about enriching lives through remarkable care for pets? Do you thrive in a fast-paced, dynamic, and rewarding work environment? Are you a team player who enjoys working together on a team to provide quality care for pets?

Qualifications

• Experience in veterinary medicine
• Commitment to enriching lives through remarkable care for pets
• Ability to thrive in a fast-paced, dynamic, and rewarding work environment
• Team player who enjoys working together on a team to provide quality care for pets

Skills

• Excellent communication skills
• Strong organizational skills
• Ability to multitask and manage multiple priorities
• Attention to detail

Benefits

• Trupanion pet insurance and discounts for pet treatments, procedures, and food
• Talent development programs and leadership workshops
• Annual continuing education allowance, free continuing education sessions, and access to over 2,000 medical journals
• Medical, dental, vision, and life insurance options
• Parental leave benefits
• Flexible work schedules
• 401(k) and retirement planning
• Paid time off and floating holiday plans
• A regional licensed social worker for guidance, advice, and tips/tricks on maintaining a healthy lifestyle
• A family-like culture in the hospitals

Pay

$21.00 - $37.51 / hr

Schedule

Evening, weekend, and holiday work across both locations may be required as part of the normal workweek.