Patient Care Coordinator

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Perform a range of office tasks efficiently.
• Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Optimize scheduling to maximize test opportunities and track patient engagement.
• Assist with local marketing efforts, cultivating new community relationships and referrals.
• Handle incoming calls and follow up with patients professionally.
• Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Manage payments, reconcile cash balances, and oversee inventory.
• Maintain a clean, welcoming workspace.

Requirements

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Skills

• Strong customer service orientation.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Pay

Hourly wage pay range: $16/hr