Patient Care Coordinator
About the role
Alliance Orthopedics is seeking a Patient Care Coordinator to act as a liaison between our provider and patients. In this role, you will monitor treatment plans, connect patients with healthcare providers, and evaluate their progress. The ideal candidate must be knowledgeable about healthcare practices and have the ability to delegate scheduling tasks and assure execution.
Alliance Orthopedics is the region's most dynamic multidisciplinary orthopedic practice with nine clinic locations across New Jersey: Bloomfield, Fair Lawn, Union, Randolph, East Brunswick, Middletown, Freehold, Old Bridge, and Toms River.
Responsibilities
- Build rapport and establish trust with patients, providers, and Scheduler(s)
- Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and improve outcomes
- Assure patient compliance by reviewing the daily schedule; delegate changes/modifications to the Scheduler(s) and follow up to assure completion
- Coordinate patient imaging as required
- Collaborate with the Medical Team for MD appointments as required
- Provide advanced knowledge of Alliance Orthopedics services and technology
- Master the role and responsibilities of a Scheduler
Requirements
- BA/BS in Healthcare Administration or related field
- Previous experience in a similar practice (Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon preferred)
Skills
- Great verbal and written communication skills
- Strong analytical thinking and ability to be solutions-oriented
- Excellent customer service skills
- Compassion and empathy
Pay
$45,000 - $55,000 / year
Schedule
- Full-time, on-site
- One location (Fair Lawn, NJ)
- Exempt
Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.