Patient Benefits Coordinator - Per Diem
Job Summary
Hours: Per Diem as needed: Weekdays 8am - 5pm or 4pm - 8pm (Tues and Thurs only) and Weekends 8am - 12pm or 6am - 6:30 pm
Union: Yes
Union Name: 1199 SEIU
Patient Facing: Yes
Responsibilities
- Promptly review insurance eligibility, process required documentation and provide benefits assistance for all patients presenting on a scheduled or walk-in basis
- Record all insurance and demographic information in an accurate and timely manner
- Absorb and complete Mass Health or any other benefit applications for patients
- Check In and schedule patients for appointments
- Assist in fielding Clinic phone calls
- Manage specialty medical and behavioral health referrals when needed
Requirements
- High School Diploma or Equivalency
- Strong computer skills including working knowledge of P.C. spreadsheet software (Excel) and familiarity with Epic, MMIS, and NEHEN patient eligibility system
- 2 years of benefits experience in a clinical environment preferred
- Able to work with indirect supervision and initiative
- Attention to detail along with ability to follow program policy and best practices
- Cooperates and maintains good rapport with BHCHP staff, patients and visitors
- Able to learn and adapt in a dynamic environment
- Bilingual in Spanish and English preferred
Qualifications
- High School Diploma or Equivalency
- Strong computer skills including working knowledge of P.C. spreadsheet software (Excel) and familiarity with Epic, MMIS, and NEHEN patient eligibility system
- 2 years of benefits experience in a clinical environment preferred
- Able to work with indirect supervision and initiative
- Attention to detail along with ability to follow program policy and best practices
- Cooperates and maintains good rapport with BHCHP staff, patients and visitors
- Able to learn and adapt in a dynamic environment
- Bilingual in Spanish and English preferred
Skills
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Knowledge of health insurance systems and processes
- Ability to work independently and as part of a team
Benefits
Compensation is $22.25 per hour.
Pay
$22.25 per hour
Schedule
Per Diem as needed: Weekdays 8am - 5pm or 4pm - 8pm (Tues and Thurs only) and Weekends 8am - 12pm or 6am - 6:30 pm
Application Instructions
Does this amazing opportunity interest you? Then we'd love to hear from you.
About the Role
We are seeking dedicated Per Diem Patient Benefits Coordinators to play a key role in ensuring the timely and accurate review of patients’ required documentation. In this position, you’ll partner closely with our clinical team to support appointment scheduling, patient registration, and benefit coordination. You’ll also provide essential backup coverage for patient intake at various outreach locations and assist the referral department when needed. This is an excellent opportunity for someone who thrives in a collaborative, patient-focused environment and enjoys work that truly makes a difference!
Equal Opportunity Employer
We are an equal opportunity employer and do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.