Patient Advocate Specialist

Position Summary

This role is based in Bronx, New York. We're seeking a motivated and compassionate individual for a hybrid role that blends business development with patient engagement to support the expansion of our interventional psychiatry services in partnership with mental health practices. These cutting-edge treatments offer life-changing support to patients with serious mental illness.

Practice Growth

• Develop and execute growth plans for target clinics.
• Identify and engage patient referral sources, including psychiatrists, primary care providers, therapists, payors, and hospitals in the community.
• Build and maintain strong relationships with referral partners to ensure consistent patient flow.
• Organize marketing efforts such as webinars, lunch-and-learns, and community events.
• Monitor referral volume, marketing ROI, and patient acquisition trends.

Sales

• Sell patients on the value of interventional psychiatry treatments.
• Serve as an account manager for each patient, managing treatment eligibility, process, scheduling benefits, risks, and alternatives throughout their entire treatment journey.

Qualifications

• Strong background in sales.
• Bachelor’s degree (preferable).
• Strong communication, organizational, and multitasking abilities.
• Career in sales or business development preferred.
• Genuine passion for patient care and advocacy.
• Fluent in English and Spanish.

Key Competencies

• Persistence in identifying growth opportunities and working toward sales performance targets.
• Empathetic communication and interpersonal skills.
• Team collaboration across clinical and administrative functions.
• Ability to work within highly regulated environment where compliance is key.