Patient Support Specialist
Southeast Community Health Systems · Hammond, LA · 2 days ago
OTHR$12.5–$15/hrFull-time
POSITION SUMMARY
Performs customer service functions in the clinical office setting.
Essential Functions
- Responsible for all incoming calls.
- Scheduling of medical and dental appointments.
- Follow up on No-Show appointments.
- Working of the Dental Recall List.
- Inform patients of past due balance at point of contact.
- Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
- Retrive appointments and messages from Patient Portal on a daily basis.
- Complete Patient Registration for medical and dental patients.
- Insurance Verification.
- Collection of copays, deductible, and fees.
- Preparations for next day’s schedule.
- Other reasonable duties as assigned.
SKILLS & ABILITIES
- Education: High School Diploma or GED Certificate required.
- Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Other Requirements: Ability to communicate in English, both verbally and in writing. Ability to communicate in different languages desired. Excellent customer service skills. Ability to type 40 wpm desired.
SALARY DESCRIPTION
$12.50 - $15 per hour