Patient Admissions Coordinator - Per Diem
About the role
The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently.
Responsibilities
- Secures appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately.
- Provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations.
- Obtains accurate and complete information from patients who are ill, anxious or non-English speaking.
- Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment.
- Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently.
Requirements
- 1 year of experience in customer service or healthcare registration.
Qualifications
- Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework.
- Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
- Previous registrar and third party payor experience.
Skills
- Knowledge of numerous complex compliance requirements and insurance plans.
Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
Pay
The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Schedule
Part time
Shift
Multiple shifts available