Patient Care Coordinator - Administration
About the role
This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greet visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines. Arranges for interpreter services, when needed.
Responsibilities
- Manages patient referrals and registrations
- Schedules appointments and coordinates same-day appointments
- Orders and maintains office supplies
- Collects co-payments
- Provides customer service and answers phones
- Greet visitors and perform clerical services
- Arranges for interpreter services
Requirements
- 1 year - Medical/healthcare setting
- 2 years - Customer service role
- 6 months - Recent receptionist or front desk experience
Preferred Qualifications
- 3 months - Related experience (recurring appointments)
- Experience with medical terminology and basic medical record processes
Skills
N/A
Benefits
N/A
Pay
$22.62 - $35.22 per hour
Schedule
Part time
Shift
Day
Career Track
Admin Support
Department
3060 ADMINISTRATION WA TOTEM LAKE
Address
WA Kirkland 12910 Totem Lake Blvd NE
Work Location
PACMED Totem Lake-Kirkland
Workplace Type
On-site