Patient Care Coordinator - Administration
About the role
This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greet visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines. Arranges for interpreter services, when needed.
Responsibilities
- Manages patient referrals and registrations
- Schedules appointments and coordinates multiple same-day appointments
- Answers phones, greets visitors, and provides customer service
- Orders and maintains office supplies
- Collects co-payments
- Coordinates interpreter services
Requirements
- 1 year of experience in a Medical/healthcare setting
- 2 years of experience in a Customer Service role
- 6 months of recent receptionist or front desk experience
- 3 months of related experience (recurring appointments)
- Experience with medical terminology and basic medical record processes
Qualifications
Required Qualifications:
- 1 year of experience in a Medical/healthcare setting
- 2 years of experience in a Customer Service role
- 6 months of recent receptionist or front desk experience
- 3 months of related experience (recurring appointments)
- Experience with medical terminology and basic medical record processes
Skills
N/A
Benefits
N/A
Pay
The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Schedule
Full time
Work Location
WA Seattle 1200 12th Ave S