Patient Access Team Lead

Patient Access Team Lead

Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

What you will do in this role:

• Register all patient types
• Excel in all functions performed by patient representatives in all registration areas
• Collect/request deposits and copays
• Assume on-call responsibilities to insure adequate staffing and problem-solving
• Assists in resolving patient concerns
• Assists Manager and/or Supervisor in creating staff schedules and ensuring adequate coverage
• Promote and demonstrate excellent customer service
• Maintain QA statistics (including patient wait times, etc.) and report results to Supervisor or Manager
• Oversee the daily activities of the registration area to ensure department standards are met
• Assists Supervisor and/or Manager in educating registration staff of any changes pertinent to their roles

Qualifications you will need:

• A high school diploma or GED preferred
• At least one year of related experience required

Benefits

HCA Healthcare Summerville Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note:

Eligibility for benefits may vary by location.