Patient Access Team Lead

About the role

Join a healthcare team supporting patient access and departmental operations. In this role, you will demonstrate high performance in patient access functions, support Neuroscience and Behavioral Health departments, and provide first-level support to the team.

Responsibilities

• Develop and track departmental metrics
• Offer reports on care access activities
• Monitor daily operations
• Ensure excellent customer service
• Train staff
• Improve workflows
• Manage escalations
• Maintain effective team relationships

Requirements

• High school diploma or GED
• 2+ years healthcare and scheduling experience
• Ability to work flexible shifts

Qualifications

Leadership experience is preferred. Strong communication, problem-solving, adaptability, and multitasking skills are essential.

Benefits

The position offers competitive pay, comprehensive benefits, and opportunities for growth. A sign-on bonus is available for external candidates only.