Patient Access Support Services, Enterprise Access & Reimbursement Manager - New Haven, CT Northeast Region

About the role

Bristol Myers Squibb is seeking a Patient Access Support Services (PASS) Enterprise Access & Reimbursement Manager (ARM) with a focus on Hematology, Oncology, and Cardiovascular portfolio. This role is field-based in the Northeast Region, specifically within the New Haven, CT geography.

Responsibilities

• Builds and maintains professional contacts with office staff in private practice, medical group practices, and hospitals.
• Develops deep market access expertise in the assigned geography and anticipates implications for BMS brands and patient support priorities.
• Maintains expertise in the changing healthcare landscape, including market trends and payer dynamics.
• Proactively shares reimbursement related education to offices as appropriate, educating staff on enrolling appropriate patients into BMS patient support programs.
• Reactively manages patient cases enrolled into BMS Hubs, working with office staff to facilitate continuity of care, post the clinical decision.
• Compliantly shares account knowledge and insights to enhance ONE BMS matrix team approach.
• Provides Home Office approved reimbursement related updates to District Manager and sales representatives within own geography as appropriate.
• Complies with all laws, regulations, and policies that govern the conduct of BMS.

Qualifications and Experience

• Strong interpersonal and communication skills.
• Demonstrated performance in strategic analysis, leadership, critical thinking, leading without authority, and collaboration within a matrix organization.
• Bachelor’s degree or equivalent with a minimum of 5+ years in pharmaceuticals and/or related Healthcare experience.
• Account management skills and experience in the buy and bill and specialty pharmacy market.
• Prior customer facing responsibility and patient reimbursement experience.
• Demonstrated strength in BMS Values – Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits Include Paid Time Off.