Patient Access Support Services, Enterprise Access & Reimbursement Manager - Boston, MA Northeast Region

About the role

The Enterprise Access & Reimbursement Manager (ARM), with focus on Hematology, Oncology, and Cardiovascular portfolio, is a member of the customer-facing Patient Access Support Services (PASS) organization. This position provides access and reimbursement support, education, and resources in a professional, compliant, ethical manner, all in support of clinical decision(s) for patients. This is a field-based position in the Northeast Region, within the Boston, MA geography/area.

Responsibilities

• Builds and maintains professional contacts with office staff in private practice, medical group practices and/or hospitals, and others in the patient care continuum.
• Develops deep market access expertise in the assigned geography and anticipates implications for BMS brands (and their key competitors) in areas of enterprise focus and patient support priorities.
• Maintains expertise in changing healthcare landscape, including market trends and payer dynamics.
• Proactively shares reimbursement related education to offices as appropriate, educating staff on enrolling appropriate patients into BMS patient support programs.
• Reactively manages patient cases enrolled into BMS Hubs, working with office staff to facilitate continuity of care, post the clinical decision.
• Compliantly shares account knowledge and insights to enhance ONE BMS matrix team approach.
• Provides Home Office approved reimbursement related updates to District Manager and sales representatives within own geography as appropriate.
• Complies with all laws, regulations and policies that govern the conduct of BMS.

Qualifications

• Strong interpersonal and communication skills.
• Demonstrated performance in strategic analysis, leadership, critical thinking, leading without authority, and collaborating effectively within a matrix organization.
• Bachelor’s degree or equivalent required with a minimum of 5+ years in pharmaceuticals and/or related Healthcare experience.
• Account management skills and experience in the buy and bill and specialty pharmacy market is preferred.
• Prior customer facing responsibility, along with patient reimbursement experience is preferred.
• Demonstrated strength in BMS Values – Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity.

Benefits

Bristol Myers Squibb offers a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us.