Patient Access - Scheduling (PAS)

A Day in the Life of a Patient Access - Crosby Clinic Scheduling (PAS)

The Patient Access Specialist-Scheduling plays a vital role in orchestrating patient interactions with healthcare services through meticulous appointment scheduling and documentation. This position is the primary line of communication between patients, healthcare providers, and various clinic departments, ensuring a seamless flow of information and coordination.

• Manage a high volume of information and multitask under pressure
• Maintain a high standard of customer service and accuracy
• Collaborate closely with medical staff, insurance providers, and other departments to verify information and facilitate patient care continuity
• Respond flexibly to changing patient needs and clinic demands efficiently

About The Clinic Scheduling Department

Clinic Scheduling at CRMC works behind the scenes to ensure that every patient is seen, every provider's time is maximized, and the clinic operates as seamlessly as possible. It's a role that requires attention to detail and the flexibility to adjust in real-time, all while following established workflows to ensure accuracy and efficiency in clinic schedules.

• Create visits to establish care
• Accommodate urgent appointment requests
• Handle unexpected disruptions

Ideal Candidate (What will make you a great fit!)

• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

Qualifications

• Education and Experience Required: N/A
• Preferred: Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility, High School Diploma or equivalent

Compensation And Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

A full job description is provided when an interview is scheduled.

If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org.

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran).