Patient Access Scheduling Coordinator

Job Summary

As a Patient Access Scheduling Coordinator (PASC) at the Moffitt Cancer Center, you are responsible for registering patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient’s care team as patients depart within all clinics under direct supervisor. You focus on scheduling and communicating with patients for future appointments from request lists. The role requires comfort with medical terminology and the ability to handle many competing priorities and demands in a fast-paced environment.

About the Role

Moffitt Cancer Center is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida. It employs some of the best and brightest minds from around the world and is known for its dedication to the prevention and cure of cancer. Join a dedicated team of nearly 11,000 professionals who are shaping the future of cancer care.

Responsibilities

• Register patients as they arrive for their visit
• Schedule any orders and appointments requested by the patient’s care team
• Gather accurate information and explain forms and policies to patients
• Communicate with patients for future appointments from request lists
• Ensure accurate appointment management and correct coordination of all administrative information between professional staff and the patient

Requirements

• Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner
• Ability to set up, organize, and maintain record systems
• Customer Service, multi-tasking, computer and typing skills, use various types of office automation equipment and software, and interpersonal communication skills both verbally and written
• Strong attention to detail while being able to multi-task and maintain patience and composure in stressful situations
• Possess strong critical thinking abilities such as problem solving, root cause analysis, and provide timely solutions

Qualifications

• High School Diploma/GED
• Associate's Degree preferred

Skills

• Medical terminology
• Handling multiple tasks and competing priorities
• Effective communication and interpersonal skills
• Attention to detail
• Problem-solving and critical thinking

Benefits

Moffitt Cancer Center is committed to maintaining fair and equitable pay practices and regularly reviews compensation to ensure alignment across its workforce. The salary range for this position is $16.50 - $24.04 per hour, with actual compensation varying based on location and job-related factors.

Pay

The salary range for this position is $16.50 - $24.04 per hour. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.

Schedule

This position provides administrative support responsibilities associated with one or more outpatient clinics and is responsible for accurate appointment management and correct coordination of all administrative information between professional staff and the patient.