PATIENT ACCESS SCHEDULING COORD

About the role

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.

Responsibilities

As a Patient Access Scheduling Coordinator (PASC) at the Moffitt Cancer Center, you are responsible for registering patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient’s care team as patients depart within all clinics under direct supervisor. As part of these processes, you are responsible for gathering accurate information, explaining forms and policies, and answering questions from our patients. Focus on scheduling and communicating with patients for future appointments from request lists. Must be comfortable with medical terminology and thrive in an environment with many competing priorities and demands. This position provides administrative support responsibilities associated with one or more outpatient clinics. Is responsible for accurate appointment management and correct coordination of all administrative information between professional staff and the patient.

Requirements

• Minimum Education Level: High School Diploma/GED
• Preferred Education Level: Associate's Degree
• Licensure/Certification Needed: No

Skills

• Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner to complete job assignments.
• Ability to set up, organize, and maintain record systems.
• Customer service, multi‑tasking, computer and typing skills, use of various office automation equipment and software, and interpersonal communication skills both verbally and written.
• Strong attention to detail while being able to multi‑task and maintain patience and composure (with customer service etiquette) in stressful situations.
• Strong critical thinking abilities such as problem solving, root cause analysis, and providing timely solutions.

Pay

Salary Range: $17.17 - $25.90 per hour. Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job‑related factors, including experience, skills, education, and internal equity among team members in similar positions. Moffitt is committed to maintaining fair and equitable pay practices and regularly reviews compensation to ensure alignment across the workforce.