PATIENT ACCESS SCHEDULING COORD

Responsibilities

• Perform pre-registration or registration of patients for appointments at the Cancer Center.
• Review insurance data to ensure that each encounter can be billed appropriately.
• Communicate with the ordering, referring, or attending providers and the patient, referring to scheduling guidelines, to correctly schedule appointment procedures.
• Explain required registration elements, including forms, to the patient when required.
• Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests, and/or appointments.
• Work collaboratively with team members as needed.
• Other job-specific duties as assigned, consistent with level on career ladder.

Qualifications

• An upbeat, approachable, and compassionate approach when working individually with each patient.
• Accuracy in data entry of patient information in the computer systems.
• Critical thinking skills and a solution focus approach.
• Flexibility to work in various clinics depending on the daily volumes.
• Strong computer skills.
• Knowledge of medical terminology.
• Experience successfully working in an environment with competing priorities and demands and performance metrics.
• Sensitivity and compassion for our patients, who may experience difficulties and challenges as they seek cancer care.