Patient Access Scheduler

Make a real difference. Every call counts. We're hiring on behalf of a well-established South Florida nonprofit that has spent decades keeping older adults connected to the services they need to live independently and with dignity. The mission here is not a tagline—it is the reason people show up every day.

This organization promotes from within, invests in their people, and offers flexible scheduling built around real work-life balance. This is a contract-to-permanent opportunity with clear upward mobility for the right candidate.

Responsibilities

• Conduct intake, screening, and triage for callers seeking services
• Assess client needs and connect them with appropriate programs and resources
• Prioritize cases based on urgency and available resources
• Maintain accurate records of client interactions and referrals
• Serve as a compassionate first point of contact for older adults and their families

Requirements

• Bachelor's degree in social work or human services (required)
• 2+ years of experience in social work or human services
• Bilingual in English and Spanish (required)
• 45+ WPM typing speed
• Proficient in Microsoft Word and Excel
• Compassionate, detail-oriented, and client-focused

Pay

$18/hr

Schedule

Monday-Friday (hybrid)