Patient Access Representative | The Spine Center | 40hrs/week
Job Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.
Department Details
Hours are Monday thru Thursday 8:00am-5:00pm and Friday 8:00am-3:00pm.
Qualifications
- High school diploma or equivalent preferred.
- Post-secondary education helpful.
- One year of work experience, preferably in a medical office setting.
- Medical terminology helpful; customer service skills essential.
- Six months' customer service experience desired.
Additional Duties
- Preparation & coordination of charts
- Organization of supporting provider documents
- Initiation & collaboration of patient financial assistance
- Tracking patient visits & health information management on patient accounts
- Compilation, distribution, administration, and scoring assessments
- Coordination of Telemed appointments
- Reminder calls for appointments
- Hospital admission
- Office duties, such as making copies or sending faxes
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
Requirements
- May require BLS for certain locations and/or settings.
Benefits
For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
Pay
$16.25 - $23.00
Schedule
Full time
Contact Information
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
About the Role
Sanford Health is an EEO/AA Employer M/F/Disability/Vet.
Requisition Number
R-0258168
Job Function
Revenue Cycle
Featured
No