Patient Access Representative - PRN

Duties And Responsibilities

• Maintains the waiting area and addresses patient concerns
• Notifies relevant personnel of serious complaints
• Provides temporary solutions for complaints
• Collects and verifies patient information for registration
• Ensures all necessary information is entered into the system
• Aids patients with billing questions and directs them to appropriate resources
• Supports physicians, managers, and clinical staff as needed
• Performs other duties as assigned

Qualifications

• High School Diploma or equivalent
• At least 1 year experience in a Healthcare environment preferred
• Strong computer skills and knowledge of Microsoft Office Suite
• Excellent interpersonal skills and the ability to communicate effectively
• Strong problem-solving and decision-making abilities
• High level of integrity and dependability
• Excellent written and verbal communication skills
• Gracious and welcoming personality for customer service interaction