Patient Access Representative | Patient Access Murabella | Full-Time | Days

Responsibilities

• Manages patient account inquiries and resolves billing issues promptly.
• Educates patients on insurance coverage and financial responsibilities.
• Captures and coordinates with providers and insurers to verify benefits and resolve discrepancies.
• Assists patients with payment plans and financial assistance options.
• Communicates billing policies and monitors account balances.
• Supports compliance with healthcare regulations and billing policies.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: 1+ years of experience in patient financial counseling or medical billing.
• Knowledge: Knowledge of insurance coverage, benefits, and payment plans.
• Skills: Strong communication and customer service skills.
• Experience: Experience resolving billing discrepancies and managing account inquiries.
• Familiarity: Familiarity with healthcare regulations and patient privacy standards.