Patient Access Representative - Full Time

About the role

Humboldt Park Health is a community-based hospital founded in 1894, deeply committed to serving the Humboldt Park community. With a focus on patient-centered care and quality of care, the hospital provides a range of services from routine care to critical treatments.

Responsibilities

• Carefully interviews patients, guarantors, relatives, or police to obtain necessary information either over the phone or in person, or from provided documentation.
• Enters all collected information into the computer system.
• Completes registration and consent forms, obtains necessary signatures, copies insurance cards and IDs, produces labels and arm bands, and distributes documents to designated areas.
• Verifies insurance benefits and obtains necessary prior approvals, then informs patients about scheduled procedures, times, and dates.
• Schedules patients in the Meditech CWS module according to departmental guidelines, providing pre-procedure instructions as needed.
• Quotes flat rate amounts to physicians and patients, including anesthesia rates, and processes death certificates and release of remains.
• Notifies transporters to pick up patients and informs the Nursing Supervisor of inpatient admissions, obtaining bed assignments.
• Ensures compliance with all applicable federal, state, and regulatory agencies, including maintaining patient confidentiality.

Requirements

• At least one year of relevant experience.
• Strong verbal and written communication and interpersonal skills.
• Ability to type 40 words per minute.
• Experience on the Meditech system is preferred.