Patient Access Representative - Full Time
About the role
The Patient Access Representative is responsible for registration and central scheduling for services rendered at Monadnock Community Hospital. Duties may include performing scheduling, registration, verifying demographic and insurance information, obtaining authorizations for treatment, patient pre-admission, admission and discharge functions. The role requires providing exemplary customer service and collaborating with other departments and physician practices.
Responsibilities
- Perform scheduling, registration, and verification of demographic and insurance information
- Obtain authorizations for treatment and manage patient pre-admission, admission, and discharge functions
- Provide exemplary customer service to patients and team members
- Collaborate with other departments and physician practices to support patients
- Work flexible hours as needed, including covering ER registration areas and open shifts
Requirements
- Excellent customer service and a positive disposition
- Dependable and reliable
- Flexibility to cover various shifts
Qualifications
- High school diploma or equivalent
- Experience in healthcare administration or related field preferred
- Strong communication and organizational skills
Skills
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of healthcare regulations and policies
Benefits
Affordable health, dental, and vision insurance
Flexible spending accounts
Life insurance
Short and long-term disability insurance
Accident and critical illness insurance
Identity theft insurance
Retail savings plan
Lifestyle spending account
Free membership to local gym
Generous paid time off plans
Opportunities for professional development and training
Scholarship opportunities
Tuition reimbursement
Pay
Competitive salary based on experience
Schedule
Full-time position: Monday - Friday, 9am - 5pm
Company Information
Monadnock Community Hospital is a critical access hospital in Peterborough, New Hampshire. We are committed to diversity, inclusion, and equal opportunity employment. We welcome applications from individuals of all backgrounds and abilities.