Patient Access Representative

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission — it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, we provide inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Responsibilities

• Check-in and check-out patients at assigned practice(s).
• Perform various operational support functions including scheduling patient visits, tests, and surgical procedures.
• Greet patients, answer and direct telephone calls.
• Perform various clerical and administrative functions.
• May cover different offices as needed or directed.
• Reports to the Practice Manager/Administrator or designee.

Qualifications

• Equal to the completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast-paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or exempt for medical or personal reasons by signing a statement certifying exemption once hired.

Benefits

• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

Available to regular status employees who are scheduled to work a minimum of 24 hours.

Pay

Pay rate will be determined based on level of experience. Pay Range USD $17.86 - USD $28.76 /Hr.

Schedule

• 40 hours per week.
• Day shift: 8:00am - 4:30pm or 8:30am - 5:00pm.

Location: St. Luke's Hospital - New Bedford, MA.