Patient Access Representative 1-1

About the role

The Patient Registration Representative serves as the initial point of contact for patients. Under general supervision and reporting to the Patient Access Services Supervisor, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.

Responsibilities

• Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information.
• Works with patients to set up payment arrangements and to arrange/apply for assistance programs.
• Affords assistance in collecting copayments and deductibles and solves basic billing inquiries.

Requirements

• High school diploma or equivalent (GED).
• 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Qualifications

• Energetic and enthusiastic personality.

Skills

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Proficient in hospital information systems and word processing.

Benefits

MUSC Health is a leading academic health system offering a robust and comprehensive benefits package, including health insurance, retirement plan options, wellness resources, and more.

Pay

Hourly pay grade Health-20.

Schedule

Evening shift.

Contact Information

MUSC Health is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.