Patient Access Representative 1-1

About the role

The Patient Registration Representative serves as the initial point of contact for patients. Under general supervision and reporting to the Patient Access Services Supervisor, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.

Responsibilities

• Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information.
• Works with patients to set up payment arrangements and to arrange/apply for assistance programs.
• Affixes in collecting copayments and deductibles and solves basic billing inquiries.

Requirements

• High school diploma or equivalent (GED).
• 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations (preferred).
• Previous experience with hospital information systems or word processing (preferred).

Qualifications

• Energetic and enthusiastic personality.

Skills

• Excellent communication skills.
• Strong organizational and problem-solving abilities.
• Proficient in using hospital information systems and word processing software.

Benefits

MUSC Health is a leading academic health system offering a robust and comprehensive benefits package, including health insurance, retirement plan options, wellness resources, and more.

Pay

Hourly rate, details TBA.

Schedule

Evening shift, United States of America.

Additional Information

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Contact Information

For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify.