Jobs · Healthcare · Virginia

Patient Access Representative 1

Sentara Health · Norfolk, VA · 3 wk ago
HealthcareFull-time

Overview

Full Time, Nights 7:00pm-7:30am

Responsibilities

  • Verify patient identity and select the correct patient record
  • Review schedules and physician orders to register the patient for the appropriate service
  • Scan and verify important documents such as insurance cards, ID's, Living Wills, and POAs
  • Enter patient's demographic and insurance information in the electronic health record
  • Explain and complete complex regulatory and compliance documents
  • Adhere to all applicable privacy and compliance standards
  • Collect co-payments, deposits, and outstanding balances
  • Perform transactions securely during the registration process
  • Greet patients and families, answer questions, and ensure they arrive to the appropriate service area at the right time
  • Perform scheduling, pre-admission, and discharge duties
  • Provide supervision and patient information updates to families in waiting rooms

Benefits

  • Caring For Your Family and Your Career Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Pay

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Schedule

Nights 7:00pm-7:30am

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