Patient Access Rep I

About the role

BJC HealthCare is a large nonprofit organization serving the greater St. Louis area. The Patient Access Representative role is crucial for facilitating patients' entrance into BJC facilities and ensuring accurate patient records.

Responsibilities

• Problem solve and anticipate patients' needs
• Communicate professionally and positively with patients, families, and colleagues
• Ensure accurate patient records by correctly selecting the Master Patient Index (MPI)
• Register, schedule, verify insurance, and collect applicable patient payments
• Provide preparation instructions and financial responsibility education for scheduled procedures
• Comply with complex regulatory guidelines related to Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, and JCAHO Requirements

Requirements

• High school diploma or GED
• No prior experience required
• Associate's degree preferred
• Supervisor experience preferred

Preferred Qualifications

• CHAA certification

Benefits

Comprehensive medical, dental, vision, life insurance, disability insurance, and legal services are provided. Other benefits include a 401(k) plan with a match, tuition assistance, adoption assistance, and more. For details, refer to the BJC Total Rewards section.