Patient Access / Registration Rep - 8hr/wk
Part time, day shift. Orientation is Monday–Friday 8:00 AM–4:30 PM for 2 weeks, including classroom time in Springfield at Mercy Medical Center.
About the Role
Completes patient registrations and pre-registration processes in the Emergency Department following department procedures using identified technology systems. Responsibilities include obtaining accurate demographic, insurance, and patient liability information, and working with multiple department/hospital and web-based systems.
Responsibilities
- Performs complete and accurate pre-registrations, registration, and admission functions
- Verifies insurance requirements, obtains and understands insurance benefits
- Ensures all entries concerning demographic, financial, and advanced directives are accurate
- Collects non-covered fees
Requirements
- High school diploma or equivalent
- One year of experience in an accredited hospital or physician’s office preferred
- Strong interpersonal, communication, and interview skills
- Demonstrated proficiency in the use of computer systems and devices
- Knowledge of medical terminology and medical insurances
Schedule
16 hours every two-week cycle (equivalent of 8 hours per week) on a weekday 6:45 AM–3:15 PM shift.
About the Organization
Johnson Memorial Hospital and Home & Community Health Services provide a continuum of healthcare services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.