Patient Access Associate - Hospital Registration

About the role

The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. This role serves as the initial point of contact for patients and visitors arriving at Memorial Hospital.

Responsibilities

• Serves as the first point of contact for patients and visitors arriving at the hospital.
• Works closely with clinical care teams and completes Access functions at the bedside or within the clinical care environment.
• Accurately identifies and registers patients.
• Provides customer service support for visitors and families.

Requirements

• High school diploma or GED preferred.
• Related experience in healthcare or customer service is preferred.
• Computer and data entry experience required with Microsoft Word, e-mail, and internet communication.
• Ability to work accurately and effectively with electronic systems.

Qualifications

• Flexible to work open shifts due to PTO, callouts, and fluctuating volumes.
• Willingness to pick up shifts including evenings, weekends, and holidays as needed.

Benefits

• Paid parental leave.
• A flexible work policy.
• Student loan assistance.
• Training and education.
• Well-being resources for you and your family.

Pay

Details on pay are not specified in the job posting.

Schedule

Hours vary week to week based on departmental needs and are not guaranteed.