Patient Access Associate - Hospital Registration

About the role

The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. This role serves as the first point of contact for patients and visitors arriving at the hospital. While this is a non-clinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment. The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families.

Responsibilities

• Serve as the first point of contact for patients and visitors arriving at the hospital.
• Work closely with clinical care teams and complete Access functions at the bedside or within the clinical care environment.
• Accurately identify and register patients.
• Provide customer service support for visitors and families.
• Admit, check in, and register patients of all ages and backgrounds.
• Work in a high volume, schedule dependent environment.

Requirements

• Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication.
• The ability to work accurately and effectively with electronic systems.

Qualifications

• High school diploma or GED preferred.
• Related experience in healthcare or customer service is preferred.

Skills

• Computer and data entry skills.

Benefits

• Paid parental leave.
• A flexible work policy.
• Student loan assistance.
• Training and education.
• Well-being resources for you and your family.

Pay

Per diem – flexible and varied schedule. Availability for 3–4 shifts per month required. Shift days and times vary and may include first, second, or third shift.

Schedule

Shifts are available on a flexible, as-needed basis with no guaranteed hours.