PASSENGER CONDUCTOR TRAINEE - 90238589 - Milwaukee

About the role

Embark on an exciting career as a Passenger Conductor Trainee, where the open rails become your workplace, and every shift takes you somewhere new. In this fast-paced, hands-on role, you will move with the journey—supporting train operations, ensuring safety, and working as part of a close-knit crew.

Responsibilities

• Support safe and efficient train operations by performing both customer-facing and physically demanding duties.
• Assist passengers, manage service disruptions with calm and professionalism, conduct safety checks, and support the Conductor in overseeing onboard operations and on-train staff.
• Strong communication skills and the ability to think and act independently are essential, as you will interact regularly with crew members, dispatchers, and customers in real time.
• May be assigned to either on-corridor or off-corridor locations, performing hands-on duties in rail yards and near active tracks, or supporting facilities that serve Amtrak’s long-distance and regional routes.
• Support daily train operations by performing tasks such as preparing trains for service, operating track switches, connecting and disconnecting rail cars, working safely around diesel locomotives, and occasionally performing tasks underneath rail equipment.
• Work in an on-call, fast-paced setting, working nights, weekends, holidays, and extended periods away from home.
• Perform physically demanding tasks, including standing for extended periods, climbing on and off rail equipment, moving between rail cars, bending, reaching, walking on uneven surfaces, riding alongside slow-moving equipment when required, and lifting or carrying tools and equipment.
• Maintain required knowledge of train operations, including operating rules, safety and emergency procedures, equipment operation, and troubleshooting practices.
• Represent the organization with a professional appearance and demeanor, consistently complying with uniform and grooming standards.

Requirements

• High School Diploma or GED.
• Demonstrated work experience that showcases responsibility, initiative, and other leadership characteristics.
• Two (2) years of full-time verifiable work experience and/or college coursework (combination accepted).
• Demonstrated history of satisfactory attendance and adherence to safe work practices in previous employment.
• Current and valid driver’s license.
• Ability to lift 50lbs and meet the Federal Railroad Administration (FRA) standards for vision, color vision, and hearing as specified in 49 CFR 242.

Qualifications

• Experience leading or supporting others in a work or team setting.
• Customer service experience involving cash handling.
• Demonstrated work history that reflects your ability to adapt to varying work schedules.
• Basic mechanical experience/knowledge, indicating familiarity with equipment maintenance and troubleshooting.
• Excellent verbal and written communication skills.

Skills

• Strong analytical skills to troubleshoot equipment and understand and comply with safety regulations and emergency procedures.
• Problem-solving and conflict-management skills to arrange contingency solutions during service disruptions and ensure orderly, compliant passenger conduct.

Benefits

• Health and wellbeing benefits including financial and retirement work and family life support health, dental, and vision insurance, 401K Rail Pass Privileges, wellness programs, Railroad Retirement Benefits, Employee Assistance Program, medical plan opt-out credit life insurance, commuter and flexible spending accounts.

Pay

The hourly range is $24.38 – $24.38 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment).

Schedule

Up to 100% travel requirements.

Requisition ID

166732

Posting Location(s)

Wisconsin

Relocation Offered

No