Part‑Time Front Desk Associate

About the role

We’re hiring a Front Desk Associate to serve as the first point of contact for our in-studio experience and support with day-to-day studio operations. This role is ideal for someone who is proactive, detail-oriented, and energized by creating a seamless, high-touch client experience.

Responsibilities

• Greet all clients with professionalism, warmth, and enthusiasm
• Manage client check-in, class bookings, and in-studio communication
• Respond to client inquiries promptly and helpfully, both in person and digitally
• Support day-to-day studio operations, including maintaining a clean, organized environment and coordinating with third-party vendors
• Manage opening, closing, and class transition procedures, including cleaning mats, resetting equipment, and preparing the studio for the next session
• Partner with trainers and team members to ensure a seamless, high-quality client experience

Requirements

• Available 10-25 hours per week, including early mornings, evenings, and at least one weekend day
• Previous experience in customer service or front desk roles (fitness or hospitality a plus)
• Comfortable with technology and booking systems
• Strong interpersonal skills, with the ability to create a positive, welcoming environment for every client
• Strong judgment and intuition in customer interactions - you know how to be solution-oriented without overpromising
• Exceptionally reliable and punctual - your team can count on you
• A sense of ownership - you care about the studio, take initiative, and handle issues proactively

Benefits

• $20/hour rate
• Complimentary access to SotoMethod classes (in-studio and digital)
• Employee discounts on retail and access to partner product gifting
• Opportunity to grow within a dynamic, high-energy team in the fitness and wellness industry

Pay

$20/hour rate

Schedule

SotoMethod, Tribeca - 68 Thomas Street~10 hours per week
Early mornings a must, opening 5:15am
Must include at least one weekend day per week

How to Apply

To apply, please email your resume and a brief note outlining your availability and what interests you about the role to careers@sotomethod.com. We look forward to hearing from you!