Front Desk Associate

Benefits

• Employee discounts
• Flexible schedule
• Training & development
• Wellness resources

Duties and Responsibilities

Executes procedures as outlined by front desk manual
Answers phones, takes messages and transfers calls
Knowledgeable of Clubs amenities and surroundings
Communicates kindly and sincerely using members name
Attends all staff and club meetings and events
Establish and maintain professional relationships with members and staff
Ensures front desk is clean, maintained and organized at all times
Ability to respond quickly and appropriately to emergency situations

Expectations

Presents a professional demeanor at all times when representing the Genesis Health Clubs
Provides input in developing strategies to support club goals and objectives
Responds to common inquiries or complaints from members

Job Requirements

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking