Parts Warehouse Operative

About the role

The Scot JCB Group is a highly specialized machinery distribution company with over 60 years of experience in supplying and servicing JCB machinery in Scotland and the North of England. This role involves supporting the day-to-day running of the Parts Department, ensuring the efficient flow of goods, accurate order picking, and timely dispatch of customer and internal orders.

Responsibilities

• Supporting the day-to-day running of the Parts Department
• Affirming the efficient flow of goods
• Affirming the accurate order picking
• Affirming the timely dispatch of customer and internal orders
• Working closely with the Parts, Service, and Sales teams to maintain high standards of service and efficiency
• Receiving, checking, and booking in goods accurately
• Picking parts accurately for customer orders and internal requirements
• Packing goods securely to ensure safe delivery
• Owning and managing the dispatch process from start to finish
• Liaising with transport providers and coordinating collections
• Organising warranty parts for return to suppliers
• Taking ownership of the warranty returns process, ensuring compliance with procedures and deadlines
• Processing returns accurately and maintaining clear records
• Loading and unloading deliveries safely
• Sustaining a clean, organized, and safe warehouse environment
• Maintaining a clean, organized, and safe warehouse environment
• Supporting stock takes and cycle counting activities
• Assisting with urgent requests and prioritizing workloads effectively
• Supporting departmental efficiency and customer satisfaction
• Adhering to health and safety regulations at all times
• Undertaking all other reasonable warehouse duties as required

Requirements

• Previous warehouse experience (ideally within plant, agricultural, automotive or a similar parts-based environment)
• Strong organisational skills and the ability to prioritise tasks in a busy environment
• A high attention to detail, ensuring accuracy in picking, packing, and stock control
• A proactive and responsible approach, with the ability to take ownership of key processes
• A good understanding of warehouse systems and processes
• Basic IT skills (e.g., stock systems, Microsoft applications)
• A drivers license (essential)
• A fork lift licence (desirable but not essential)
• A flexible and positive attitude towards work
• The ability to work both independently and as part of a team
• A strong awareness of health and safety in a warehouse environment

Qualifications

• Drivers license (essential)
• Forklift licence (desirable but not essential)

Skills

• Warehouse operations
• Order picking & dispatch
• Warranty & returns
• Team collaboration
• General duties

Benefits

• A competitive salary, reviewed yearly
• A 39-hour basic working week and competitive overtime rates
• Average holiday pay to reflect overtime worked
• 30 days annual leave, increasing with length of service up to a total of 35 days
• The option to buy/sell up to 5 days annual leave per year
• A health and wellbeing plan - cashback for dentist, opticians, physio and more
• An employee assistance programme - free counselling and legal advice
• Access to high street discounts and savings through Perks
• A contributory pension scheme
• Life assurance of three times your annual salary
• An employee referral program

Pay

Competitive hourly rate, reviewed yearly

Schedule

Minimum 39-hour working week plus regular overtime. Hours will vary between 7:00am-5:30pm Monday to Friday and include every 2nd Saturday morning.