Warehouse Operative

About the role

Foodhub currently has 30,000+ restaurant, takeaway, stadium, hotel, and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada, and ANZ. Today, Foodhub powers the technology behind many different quick-service restaurants (QSRs), stadiums, and venue, online order, delivery, and point-of-sale (POS) businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams. From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem of partners.

Requirements

• Fulfillment & Logistics:
  • Manage incoming inventory and stock organization
  • Pick, pack, and prepare equipment for dispatch
  • Maintain accurate inventory tracking and reporting
  • Oversee end-to-end fulfillment operations
  • Ensure operational efficiency and readiness for deployments
• Field Support:
  • Travel to customer sites to install and set up systems
  • Configure equipment (EPOS systems, terminals, printers, etc.)
  • Provide troubleshooting and technical support during setups
  • Deliver a high-quality, professional customer experience on-site
  • Ensure installations and support tasks are completed efficiently and to a high standard

Qualifications

• Full driving licence
• Experience in fulfillment, logistics, or a similar hands-on role
• Comfortable in a field-based, customer-facing environment
• Strong problem-solving and practical skills
• Good communication skills

Desirable (Not Essential)

• Experience with EPOS systems or technical setups
• Basic IT or networking knowledge
• Experience in a startup or hybrid operations role
• Experience in the restaurant or hospitality industry

Benefits

• 33 days fully paid annual leave/vacation days (inclusive of all public holidays)
• Enrollment in the company 401K plan with a 3% employer contribution
• Healthcare insurance contribution from the business (details provided via TriNet)
• Company-provided laptop
• $50 per month cellphone expense contribution