Parts Specialist Counter

About the role

We are seeking a skilled parts professional to join our nationally recognized team at our Perrysburg, OH, location. At Ohio Peterbilt, a division of Ohio Machinery Co., we invest in our employees through comprehensive training and development programs, ensuring they have the skills to excel in their roles.

Responsibilities

• Provide excellent customer service at the parts counter, including handling phone calls and assisting walk-in customers
• Complete all paperwork and process transactions (cash, checks, credit cards)
• Perform warehouse duties: accurate counting, receiving, and shipping of parts
• Manage stock receipts and account for warranty items
• Build hoses and maintain contamination control
• Prioritize safety in all tasks

Requirements

• High school diploma or equivalent
• One or more years of warehouse and inventory experience, including experience in a mechanical parts environment
• Previous experience in the on-highway industry (parts or technical-related area)
• Administrative, clerical, customer service, or sales experience (strongly preferred)

Skills

• Strong written and verbal communication
• Self-starter with problem-solving abilities
• Attention to detail and strong motivation
• Customer service excellence (internal and external)
• Basic computer skills, including Microsoft applications

Benefits

• 401(k) with match and employer discretionary contribution
• Health insurance (two options, including HSA with up to $1,200 annual dollar-for-dollar match)
• Comprehensive dental and vision insurance
• Credit union membership
• Life insurance, short-term disability, and long-term disability coverage
• Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation
• Competitive compensation: base pay, annual bonus potential, and company success share bonuses

Physical Requirements

• Regular repetitive use of hands, wrists, and fingers (e.g., computer keyboard, office equipment)
• Frequent sitting or standing for prolonged periods
• Occasional stooping, bending, kneeling, crouching, reaching, and twisting
• Frequent use of stairs and climbing into machines
• Occasional lifting and/or moving up to 50 pounds

Work environment noise levels vary from quiet (office) to moderate or loud, with potential for sudden loud noises.