Parts Specialist Counter

Shift

12:30 PM - 9:00 PM

Job Summary

The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, including receiving parts calls, greeting and assisting walk-in customers, processing all paperwork accurately, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks related to contamination control and to prioritize safety strongly.

Competencies

• Highly motivated
• Excellent communication skills, both verbal and written
• Excellent customer service
• Good computer skills, including Microsoft applications
• Strong attention to detail

Qualifications

• High School Diploma or equivalent required
• One or more years of warehouse and inventory experience, some of which must have been in a mechanical parts environment
• Knowledge and experience with CAT heavy equipment and diesel engine parts are preferred

Physical Requirements

• Lifting/Carrying 40 lbs.; Lift/Carry and 50lb pulling
• Standing/Sitting: Up and downstairs, standing, sitting, and climbing into machines
• Dexterity: Normal
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers
• Noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible

Benefits

• 401(k) Match and Employer Discretionary Contribution
• Two different Health Insurance options, including an HSA health insurance option with a dollar-for-dollar match up to $1,200.00 per year
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability
• Scholarship opportunities available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation
• Base pay plus annual bonus potential
• Company SuccessShare bonuses