Parts Manager

Duties

• Maintain an organized and accurate inventory of parts and accessories.
• Maintain stock levels to ensure parts are available when needed.
• Process and fulfill parts orders from customers, technicians and sales team.
• Build and maintain positive customer and manufacturer relationships to strengthen customer loyalty, reduce order times and enhance dealer reputation.
• Provide excellent customer service by answering questions, locating parts, and ensuring high customer satisfaction with all orders and services.
• Supervise and train department staff as needed.
• Maintain accurate records of inventory, sales, returns, and other relevant data.
• Maintain a clean and safe work environment adhering to all safety regulations and company policies.
• Supports General Manager in the execution of successful boat shows, store and off-site sales/customer events, including off-site accessory sales as appropriate.

Qualifications / Requirements

• Previous experience in parts or inventory management preferred.
• Strong knowledge of marine parts and accessories.
• High school diploma or equivalent; certifications in parts management is a plus.