Parts Manager

What We Offer

• Guaranteed Base Salary $60,000/year with 4% of Total parts GP Commission.
• Paid factory and OEM training
• Paid holidays and paid vacation
• Healthcare benefits
• 401(k) with company match
• Employee discounts

What the Job Looks Like Day to Day

• Manage daily parts department operations including counter sales, special orders, and internal fulfillment for service
• Drive department performance across key metrics: fill rate, inventory turns, obsolescence control, and parts gross profit through disciplined inventory management and expense control
• Develop and coach parts counter staff on accuracy, speed, customer communication, and internal service support
• Cook up and coach with Service on day to day operations — we operate as a team with parts and service, not as independent departments
• Maintain a clean, organized, and professionally run parts operation
• Monitor stock order utilization and ensure parts availability aligns with service demand and repair order volume
• Track and report lost sales; use that data to make better stocking decisions
• Review daily and monthly financial performance; present results to ownership and Fixed Ops Director
• Ensure compliance with OEM parts policies, warranty parts retention requirements, and return procedures

What We're Looking For

• Minimum 5 years of parts management experience at a franchised dealership
• Proven track record of controlling obsolescence and improving turns without sacrificing fill rate
• Strong working knowledge of parts department financials and DMS reporting Dealertrack and Automate knowledge a major plus
• Experience developing and holding a parts team accountable
• OEM brand experience preferred; Ford, Stellantis
• Detail-oriented, process-driven, and a clear communicator with both the service team and Fixed Ops leadership
• Able to handle vendor relationships, backorder escalations, and internal conflict resolution professionally