Parts Counterperson
Scott Clark Nissan · Charlotte, NC · 16 mo ago
Business DevelopmentFull-time
Summary
Sells parts to all customers, over the counter, through the shop, or on the phone.Responsibilities
- Oversees the parts sales process from customer inquiry to finding the part to invoicing the customer
- Works with internal personnel to efficiently problem solve
- Works with parts manager to locate any parts not in stock
- Completes special order parts requests for any parts that need to be ordered for the customer
- Communicates with customer on the status of any parts ordered and notifies them upon delivery to the dealership
- Performs other duties as assigned
- Serves as backup to stocking clerk as necessary
- Communicates with staff and customers in a friendly and professional manner
Requirements
- High School Diploma or equivalent required
- Basic knowledge of automobile functionality
- People focused and strives to provide great customer service
- Ability to work in a fast-paced work environment
- Strong organizational and time management skills
- Professional appearance and strong work ethic
- Proficient computer skills preferred
- Team focused mentality
- Valid and current Driver's License with ability to maintain a good driving record
Benefits
- Full benefits including voluntary short and long term disability, dental, health, vision, medical