Parts Counterperson

Responsibilities

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers
• Set up orders for daily shipment, delivery or pick-up
• Verify "will-call" and "back-order" files weekly and return to vendors or stock those items not required
• Absorb orders for the parts to service counter parts sales associate as necessary
• Order parts not in stock as approved by the Parts Manager
• Notify the customer and the Service Department when the parts arrive
• Accept cash and credit payments. Keep cash register accurate
• Absorb assistance with organization and cleanliness of parts department
• Receive and stock incoming inventory. Verify receipts against purchase orders
• Absorb assistance with periodic inventory cycle counts as directed by supervisor
• Absorb ensuring merchandise displays are stocked, clean and appealing to customers
• Absorb completing all training as directed by supervisor
• Absorb following policies and procedures as set forth in Employee Handbook
• Absorb any other duties as assigned

Requirements

• High School Diploma or equivalent
• Ability to get along with broad customer base
• Knowledge and experience with servicing automobiles, and other products sold by dealership, or the demonstrated ability to quickly learn them
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

Benefits

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• Hourly wage + monthly department performance bonus

Qualifications

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts #R2