Parts Counterperson

Martin Automotive Group · El Monte, CA · 4 days ago

On-siteOTHR$18–$22/hrFull-time

Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line
Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival
Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers
Set up orders for daily shipment, delivery or pick-up
Verify "will-call" and "back-order" files weekly and return to vendors or stock those items not required
Absorb and assist the parts to service counter parts sales associate as necessary
Order parts not in stock as approved by the Parts Manager
Notify the customer and the Service Department when the parts arrive
Accept cash and credit payments. Keep cash register accurate
Absorb and assist with organization and cleanliness of parts department
Receive and stock incoming inventory. Verify receipts against purchase orders
Absorb and assist with periodic inventory cycle counts as directed by supervisor
Ensure merchandise displays are stocked, clean and appealing to customers
Complete all training as directed by supervisor
Follow policies and procedures as set forth in Employee Handbook
Complete any other duties as assigned

High School Diploma or equivalent
Ability to get along with broad customer base
Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them
Experience with point-of-sale & computerized inventory systems or the ability to quickly learn
Able to work in a fast-paced work environment
Strong organizational and time management skills
Detail-oriented, professional appearance and strong work ethic

$18-$22 per hour

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts #R4

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