Parts Counter Rep I

About the role

At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don’t just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment. When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation.

Location: Oak Creek, WI

Are you ready to make a visible impact? As our next Parts Counter Representative, you will play a crucial role in delivering exceptional customer service. We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.

Responsibilities

• Greet customers in-person and over the phone with basic inquiries.
• Learn and assist with retail order fulfillment, billing, and inventory returns.
• Learn basic navigation of company Business Systems and E-Portal programs.
• Support mechanics by locating parts in inventory.
• Perform basic physical inventory functions under supervision.
• Perform other duties and responsibilities as assigned to support business needs.
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business.

Requirements

• High school diploma or equivalent.
• Entry level zero (0) years of experience.
• Preferred: minimum of one (1)+ year(s) of experience.
• Basic customer service skills and intermediate computer proficiency.
• Physical requirements: frequently required to bend, squat, kneel, and crawl/lay on back; reach away from body or shoulder height; climb or balance; lift up to 75 pounds; push or pull; working in areas with fumes or airborne particles; vibration. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Benefits

JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Schedule

Monday – Friday, 8:00 am – 4:30 pm