Back Parts Counter Rep

About the role

The Back Parts Counter Representative at Capitol Honda, a Penske Automotive Group dealership, is responsible for providing customer service and sales assistance in accordance with company policy. This role acts as the primary interface with retail and wholesale customers as well as service department employees to sell the required parts and accessories.

Responsibilities

• Provide customer service and sales assistance in accordance with company policy.
• Sell required parts and accessories to retail and wholesale customers.
• Ensure Service Technicians have required parts readily available when needed.
• Maintain an unparalleled level of detail and accuracy in a fast-paced environment.
• Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• A strong work ethic with the ability to work in a fast-paced, results-driven environment.

Qualifications

• Experience in a similar customer-facing role preferred.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Skills

• Customer service skills.
• Interpersonal skills.
• Organizational skills.
• Attention to detail.

Benefits

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

Pay

$25-$30/hr.

Schedule

Hours vary based on business needs.