Parts Counter Advisor | Base Commission - Tonkin Chrysler Jeep Dodge Ram Fiat

About the role

This position plays a crucial role in the daily operations of our dealership, serving as a key link between our service technicians, retail customers, and wholesale clients. Whether it's ensuring the right part is available for a repair job or helping a customer find the exact accessory they need, our Parts Counter Advisors are essential to keeping everything running smoothly!

Responsibilities

• Providing exceptional customer service to retail and internal service department customers
• Advising customers and technicians on correct parts selection for various makes and models
• Maintaining, organizing, and tracking inventory using dealership systems
• Ordering and receiving parts and supplies efficiently and accurately
• Facilitating and tracking the sale and delivery of parts
• Collaborating with the service and sales departments to ensure timely and accurate fulfillment of parts needs

Pay

$36,000.00 - $50,000.00 annually

Benefits

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

• Previous automotive parts experience required
• Dealership experience preferred, especially with MOPAR parts
• Strong customer service and communication skills
• Basic understanding of vehicle systems and components
• Ability to multitask and work in a fast-paced environment
• Familiarity with parts inventory systems a plus (e.g., CDK, Reynolds & Reynolds)
• Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen

This response is AI-generated, for reference only.