Chrysler Dodge Jeep Ram Parts Counter Advisor

John Amato Chrysler Dodge Jeep Ram is seeking a Parts Specialist to join its busy parts team in Glendale, supporting the rapid growth of sales and service operations. This is a full‑time position reporting to the Parts Manager.

Responsibilities

• Create and maintain excellent relationships with customers and service personnel.
• Assist all customers (on the phone and in‑person) with basic product and dealership information.
• Assist customers in choosing companion and specialty parts.
• Increase add‑on sales.
• Ensure the customer is exposed to the full line of products available.
• Inform the customer of specials and sales.
• Work directly with the Parts Manager and other department managers to increase overall sales and service.
• Assume other duties as required.

Requirements

• Prior experience with CDK.
• Superior communication and customer service skills.
• Prior parts‑department experience is helpful.
• Ability to multi‑task and work in a fast‑paced atmosphere.
• General business knowledge, experience, and/or training is preferred.
• Strong record of customer service success preferred.
• Professional attitude and attire.
• Good written and verbal skills.

Benefits

• Health insurance
• Dental insurance
• Vision, life, and disability insurance
• 401(k) plan with company match
• Paid vacation
• Above‑average compensation
• Employee vehicle purchase program
• Advancement opportunities
• Continuing training
• Professional work environment