Parts Advisor - Chrysler Dodge Jeep Ram

About the Role

We are a fast-paced, customer-focused Chrysler/Stellantis dealership committed to providing exceptional service to our retail and internal customers. We're looking for a motivated, detail-driven Parts Advisor to join our growing team and deliver a best-in-class experience to every customer and technician.

Responsibilities

• Assist retail customers, service advisors, and technicians with accurate parts lookup and ordering.
• Provide knowledgeable guidance on OEM parts, accessories, and availability for Chrysler, Dodge, Jeep, RAM vehicles.
• Prepare and process parts invoices, special orders, and returns.
• Maintain a clean, organized parts counter and inventory storage area.
• Communicate effectively with the service department to ensure timely repair order completion.
• Verify incoming stock orders, inspect for accuracy, and properly stock shelves.
• Uphold dealership and Stellantis brand standards for customer service and professionalism.
• Assist with inventory counts and daily parts management tasks as needed.

Qualifications

• Prior automotive parts counter experience preferred (Chrysler/Stellantis experience a plus).
• Strong understanding of parts cataloging systems (Mopar, DealerCONNECT, Reynolds & Reynolds/CDK, etc.).
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Valid driver's license and clean driving record.
• High school diploma or equivalent required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

What We Offer

• Sign on bonus to the right individual
• Competitive hourly pay or salary based on experience.
• Monthly bonus opportunities.
• Health, dental, vision, and 401(k) benefits.
• Paid time off and holidays.
• Employee pricing on parts and services.
• Opportunities for training, certification, and career advancement within the dealership.